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Pay 360

Whitley Abbey Primary School is working towards becoming a cashless school and uses Pay360 to accept online payments from parents.  We use this in conjunction with My School App to make sure our parents are as closely involved with their children’s school lives as possible.

Click above to go to Pay360

How Do I Register?

Parents will receive a Pay360 registration invitation from the school containing a unique invitation code. You will need this invitation code to set up your Pay360 account. If you have not yet received a registration invitation, please contact your school [email protected]

To register Pay360, you will need one of the following accounts: Microsoft, Apple ID, Google, Facebook, Twitter or SIMS ID.

When registering for Pay360, please click the Register* button and follow the on-screen instructions.

Once registration has been completed, you will be able to use SIMS Pay to carry out the activities listed in your invitation straight away.

Why Are There Different Sign-in Providers?

Pay360 have chosen to use Microsoft, Apple ID, Google, Facebook and Twitter, in addition to SIMS ID, because many people will already have one of these accounts.

Pay360 uses these accounts to provide secure authentication when you sign in; we do not require any additional information from your account, only what is needed for authentication.

How Do I Set Up a Microsoft or Google Account?

If you do not have a Microsoft or Google Account, you can create one free of charge. Follow the instructions in your invitation.

Why Am I Unable to Register my Account?

If your registration fails, please check the on-screen error message and follow the instructions. Common reasons for registration to fail include using the invitation code after it has expired and using an invitation intended for another person. If you continue to experience problems registering your account, please contact your school.

If you have already registered your account and are encountering problems when attempting to sign in to SIMS Pay, check that you are signed in to the account you used to register. This is particularly important where a computer has multiple users. Navigate to the website of your sign in provider, sign out of your account and then sign in again with the account you registered to use with SIMS Pay. If you continue to experience problems when attempting to sign in to SIMS Pay, please contact your school.

Who Do I Contact for help?

If you have a question about your SIMS Pay Account, please contact the school on 024 7630 3392 or [email protected]

Once you have signed into your SIMS Pay Account, further help is available by clicking the Help Centre link at the bottom of each page in SIMS Pay.